This symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch.
The first step here will be to attempt to reboot the kindle. This is done by pressing/sliding and holding the power button for exactly 20 seconds (no more, no less). Give the kindle about a minute to start back up. Note that you may need to repeat this process 4-5 times for the reset to take effect. If the problem persists, please try some further steps.
If the kindle still isn’t working properly, the next step will be a deeper level reset. If you have not charged the kindle recently or know that it is at least half full, then you should charge the battery for at least a few hours before proceeding further. Then plug the kindle into computer via usb cable, then press and hold power button for 60+ seconds, and release. The kindle will take 3-5 minutes to reload it’s internal firmware. If it doesn’t turn back on by itself, press power once to turn it on. If the problem persists, please try some further steps.
Please go into the settings menu under help/about and tell me what it shows as the current version number. If you are not in the latest version, please update it. If the problem persists, please try some further steps.
Do you have any parental permissions set? Other than a hardware defect, that is the only other thing that could cause this, if you had some restrictions on your amazon account that prevented downloading apps/games.
Okay do the factory restore one more time to be safe, beyond that, the only remaining possibility is an internal hardware defect. For that, there is no practical fix, it would cost twice as much to repair it as it would to buy a new/updated model with a fresh warranty: https://amzn.to/2BG5FnE
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